Refund policy

COMPANY CANCELLATIONS

The full course fee will be charged for cancellations made after the course start date. Cancellations can be received either by phone (0207 183 9082) or email (sales@clearpricetraining.co.uk). Courses start the moment you are registered on the course platform or confirmed onto the course.

CONSUMER CANCELLATIONS

If you are booking as an individual, you have 14 days in which to cancel your booking from the date it was made. For courses that are booked outside this period, the cancellation request must be received at least 14 days prior to the course starting. Cancellation requests made after the 14-day period will be charged the full course fee. This does not affect your statutory rights.

It takes up to 72 hours for course login information to be delivered. If a course was not delivered, the consumer is entitled to a refund.

 

COURSE REMOVAL

Resource Pro Ltd (clearpricetraining.co.uk) reserves the right to remove any student from any course(s) at any time, where and when it is necessary. We are not liable for any costs incurred by the student(s) or company involved in the purchase of a course(s).

Resource Pro Ltd (clearpricetraining.co.uk) reserves the right to refund any student for any course(s) at any time, where and when it is necessary. When a refund has been processed back to a student, the contract between Resource Pro Ltd (clearpricetraining.co.uk) and the student becomes null and void. The relationship between Resource Pro Ltd (clearpricetraining.co.uk) and the student will no longer exist after the refund is processed.